Old customer downloads and accounts

⚠️ Important update about downloads and accounts

Due to an unexpected failure of the old website, I’ve had to launch my new site earlier than planned. Unfortunately, this means the previous download and account system is no longer accessible.

I’m very sorry for the disruption – I know how frustrating this can be, especially if you need materials quickly for lessons.

If you need to re-download a past purchase, please just send me your order details (name, email, or anything you have), and I will make sure you receive your files as soon as possible.

If you would like your previous purchases to appear in an account on this new website, you’re very welcome to create one here and I can add them for you.
Just contact me with as much of the original order information as you have (for example: name, email used, approximate date, and products purchased), and I will restore your access as quickly as possible.

Thank you so much for your patience and understanding while everything is being restored.
— Hey Presto Strings